388k Complete Terms & Conditions

1 General Provisions

388k is an online casino and betting platform operated for adult players in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between 388k ("Platform", "we", "us") and each individual who uses the platform ("you", "user", "player").

By accessing this website, registering, or using any game or service, you are considered to have fully read, understood, and agreed to abide by these Terms. If you disagree with any part of these Terms, please refrain from using 388k.

388k reserves the right to change, add to, or cancel these Terms at any time. Changes take effect from the date they are published. It is entirely your responsibility to check this page regularly.

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2 Eligibility & Age Verification

To use the 388k platform, the following eligibility requirements must be met:

• You must be 21 years of age or older. We strictly prohibit gambling by minors.
• You must be a real individual and must not operate an account using any automated bot or software.
• Only one account per person is allowed; opening multiple accounts is strictly prohibited.
• You are playing on your own behalf, not on behalf of anyone else.
• All information provided at registration must be truthful, accurate, and complete.

388k may request documents for identity verification at any time. We reserve the right to suspend or close an account if documents are not provided.

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3 Account Registration & Security

3.1 Registration Process

To create an account at 388k, you must provide accurate personal information. A valid email address, name, and contact details are required. False information provided during registration may result in account cancellation and forfeiture of deposited funds.

3.2 Account Security

It is your responsibility to keep your account login credentials (username and password) completely confidential. Do not allow anyone else to use your account. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.

You are personally responsible for all activity carried out through your account. 388k will not be liable for any loss resulting from unauthorized use, though we are always ready to help ensure your security.

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4 Deposit & Withdrawal Policy

4.1 Deposit Methods & Limits

388k supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, etc.). The minimum deposit amount is ৳100 for each method.

4.2 Withdrawal Process

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours. However, this time may increase if identity verification or a security review is required.

• Withdrawal requests must be made to the same payment method used for the deposit.
• The first withdrawal may take a little longer until verification is complete.
• Withdrawals may be restricted until any active bonus wagering requirements are met.
• We reserve the right to put withdrawals on hold if fraudulent activity is suspected.

4.3 Currency

All transactions on 388k are conducted in Bangladeshi Taka (BDT / ৳). 388k will not be liable for any loss arising from exchange rate fluctuations.

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5 Bonus & Promotion Terms

5.1 Welcome Bonus

388k offers new players a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example: if you deposit ৳1,000 you will receive a ৳1,500 bonus, giving a total balance of ৳2,500. If you deposit ৳8,000 or more, you will receive the maximum bonus of ৳5,000, giving a total balance of ৳13,000.

5.2 Wagering Requirements

To make a withdrawal after receiving the welcome bonus, you must wager 25 times the bonus amount. Wagering is calculated on the bonus amount only (not deposit + bonus). Example: ৳1,500 bonus × 25 = ৳37,500 must be wagered before bonus winnings become withdrawable.

5.3 General Bonus Rules

• Each bonus has its own validity period; if the conditions are not met within the specified time, the bonus will be cancelled.
• Multiple bonuses cannot be used simultaneously unless specifically stated.
• 388k reserves the right to void all related winnings if misuse of promotional benefits is detected.
• Specific game restrictions may apply to bets placed with bonus funds.

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6 VIP Program & Cashback

388k's VIP program has four tiers. Weekly cashback is provided at each tier based on regular play:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.

You can advance to higher VIP tiers through regular and active play. Cashback is added directly to your account balance and may be withdrawable without separate wagering conditions — details will be stated in each promotion's terms.

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7 Gaming Policy & Fair Play

7.1 Available Games

The 388k platform offers slots, casino games, sports betting, fishing games, and many other game categories. All games run on secure and tested technology, and fair play is ensured.

7.2 Prohibited Activities

The following activities are strictly prohibited and, if detected, will result in account closure and forfeiture of winnings:

• Playing games using any software, bot, or automated method.
• Colluding with other players to increase bonuses or winnings.
• Exploiting loopholes in bonus terms to gain undue advantage.
• Opening multiple accounts to claim bonuses more than once.
• Using the platform for money laundering or any other illegal financial activity.

7.3 Technical Issues

If a game is interrupted mid-round due to a technical error or server issue, 388k will review the server logs to determine the outcome of that round. We reserve the right to void winnings obtained as a result of an obvious error.

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8 Sports Betting Rules

The 388k sports betting section offers betting on cricket, football, kabaddi, and various other sports. The following conditions apply when betting:

• Once confirmed, a bet cannot be changed or cancelled unless a specific cancellation policy applies.
• If an event is cancelled or postponed, the bet amount will generally be refunded.
• A maximum win limit may apply to a single bet; details will be stated on the platform.
• We reserve the right to cancel bets placed on clearly mispriced odds.

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9 Account Suspension & Closure

9.1 Closure at Player's Request

You may request to close your account at any time. To do so, contact our support team. All pending transactions will be completed before the account is closed.

9.2 Suspension or Closure by 388k

388k may unilaterally suspend or close an account in the following circumstances:

• If a breach of the Terms is detected.
• If evidence of fraudulent or illegal activity is found.
• If required documents for identity verification are not provided.
• Due to any legal or regulatory obligation.

The valid balance of an account closed for legitimate reasons will be returned, however bonuses or winnings derived from bonuses may be forfeited.

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10 Privacy & Data Protection

388k places the highest importance on the security of your personal information. We use SSL encryption technology to keep all your data and financial transactions secure. To read our full privacy policy, visit the Privacy Policy page.

Your information will never be sold to third parties. However, it may be shared with our service providers or when required by law.

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11 Responsible Gaming

388k is firmly committed to responsible gambling. We believe gambling is a form of entertainment — not a solution to financial problems.

• You can contact us to activate a temporary break or self-exclusion on your account.
• Options to set deposit and betting limits are available.
• If you feel that gambling is having a negative impact on your life, please seek professional help.

For more information, visit our Responsible Gaming page. This platform is for those aged 21 and over only.

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12 Limitation of Liability

388k operates as a safe and reliable platform. However, we are not liable for the following:

• Any loss or game interruption caused by an internet disconnection.
• Delays caused by disruptions to third-party payment providers.
• Service interruptions caused by any event beyond our control.
• Financial loss resulting from your own decisions and betting outcomes.

In any circumstance, 388k's total liability will be limited to the amount deposited in your account.

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13 Contact & Dispute Resolution

For any questions or complaints regarding these Terms or the platform, please contact our support team. We provide assistance in both Bengali and English.

• Live Chat: 24/7 direct support
• Email: [email protected]

After receiving a complaint, we will investigate and provide a resolution within a reasonable time. If a resolution cannot be reached through discussion, both parties will seek an amicable settlement.

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14 Applicable Law & Dispute Resolution

The applicable laws and regulations will be followed in interpreting these Terms. Any dispute will first be addressed through direct discussion. Alternative dispute resolution methods may be adopted with the consent of both parties.

If any part of these Terms is found to be invalid or unenforceable, that part will be removed and the remaining Terms will remain fully in effect.

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15 Entirety of Terms

These terms and conditions form the entire agreement between 388k and you, and supersede any previous oral or written understandings. The Bengali version of these Terms shall be considered authoritative.

By using the 388k platform, you acknowledge that you have read, understood, and agreed to abide by all the terms in this complete document.